给同事上课照顾面子｜先找亮点再补充

The boss noticed you're the best at client development, so one day he asked you to teach the whole sales team how to make sales calls.

When the training started, you realized the sales reps in front of you were total rookies — no one answered your questions.

Frustrated, you kept repeating "no, that's not right, but, however," while Yang Ruoshi, sitting in the back, watched with a cold and helpless look and wrote down every word you said.

Here's my feedback: adults should never — and can never — be put down when they're learning. It's all about encouragement.

School teachers deal with minors, so criticizing students and pointing out their mistakes is perfectly fair. But you're dealing with adults — you bump into each other in the office every day, and calling them out would make them lose face.

Even if they don't master a thing you taught, as long as they walk away trusting you and willing to follow you, your class is a success.

So what if a trainee is genuinely wrong, and you can't just shoot them down?

Method one: find something in their answer worth praising — for example, "your thinking is spot on, and you've covered points A, B, and C."

Then add your suggestions: "with a few tweaks, it would be even better." Find the bright spot first, then build on it — you're icing the cake, not raining on their parade.